Terms & Conditions

Purchasing/Cancellations/Returns

 Purchasing Process

 All payments are processed at the moment the order is placed.

 Customer pays $12.95 flat rate shipping. 

The customer holds the sole responsibility of knowing and being compliant with all applicable federal, state, local laws and limitations in relationship to the purchasing of all products including magazines and ammunition in the state and local area where the customer resides.

The customer holds the sole responsibility of knowing and being compliant with all applicable federal, state, and local laws related to selling, transferring, possessing, transporting or using a firearm in the locality in which the customer resides. 

 Order Cancellation Policy - Customer

 The customer may cancel an order placed on GlobalOrdnance.com prior to shipment of that order. All requests for cancellation of an order must be processed through the Customer Service Department at 941-549-8388, Monday through Friday, 9am - 5pm EST. The order # must be provided when contacting Customer Service via phone. If the order has shipped, the sale may not be cancelled. (Please see ‘Return Policies’ section). All cancelled orders are final and may not be reversed.

 Order Cancellation Policy – GlobalOrdnance.com

 Global Ordnance LLC (DBA GlobalOrdnance.com) reserves the right to cancel any orders where the customer has not followed these Terms and Conditions. If GlobalOrdnance.com chooses to cancel your order, you will receive a refund of the full amount of the purchase less 5% of the total purchase amount. Cancelling an order is not something we like to do, but if these terms and conditions are not followed, it is our responsibility to enforce our internal policies and comply with all legal requirements. The responsibility is on you, the customer, to fully understand and act in accordance with these Terms and Conditions.

 Return Policies

 We will accept returns and exchanges on product that are:

  • Unused and in the original manufacturer's packaging.
  • Accompanied by the original receipt
  • Returned within 14 days

If a product you receive from us turns out to be defective (manufacturer's defect), it will be exchanged for a similar model in accordance with the manufacturer's warranty.

We DO NOT allow returns or exchanges of firearms, ammunition, or knives; except when the product has been determined defective.  Please provide pictures documenting any visible damage or defects. Clothing may not be returned if it has been worn, washed or is missing the manufacturer's tags.

To make a return request, email us at customerservice@globalordnance.com.  Returns for damaged or defective products will receive a refund or credit to the customer’s account.

Changing Orders

No changes can be made once an order has been placed. 

If you want to cancel an order and then place a new order, please see our Order Cancellation Policy.

Errors and Omissions

Amazingly, we're human too and very rarely mistakes happen with pricing. If the price seems too good to be true (a $2000 optic for $2.00 for example) please contact us FIRST before purchasing and we will verify the price PRIOR TO PURCHASE. Should you make a purchase and there is an error in pricing, we will immediately and cheerfully refund your entire purchase and probably give you a nice discount on your next purchase.  Please include product code / UPC in your email or have it handy when you call so we can verify it for you. Our number is 941-549-8388 and we are available Monday-Friday from 9am until 5pm Eastern Time or email sales@globalordnance.com with any questions.

 

 Customer Agreement

 Global Ordnance LLC (DBA GlobalOrdnance.com) abides by all state and federal regulations regarding the sale of all products including ammunition, magazines and firearms.

 To place an order, every customer will check a box stating (s)he agrees with the statements below as well as these Terms and Conditions.



  1. I accept and agree to all policies described in these Terms and Conditions.
  2. I am at least 21 years of age (if purchasing ammunition, magazines, firearms)
  3. I am not violating any local, state, or federal laws by purchasing ammunition, magazines, and or firearms from GlobalOrdnance.com.
  4. I am not under indictment or information in any court for a felony, or any other crime for which the judge could imprison me for more than one year.
  5. I have not been convicted in any court of a felony, or any other crime for which the judge could have imprisoned me for more than one year.
  6. I am not a fugitive from justice.
  7. I am not an unlawful user or addicted to any controlled substance.
  8. I have never been adjudicated mentally defective and I have not been committed to a mental institution.
  9. I have not been discharged from the Armed Forces under dishonorable conditions.
  10. I am currently not under any type of domestic violence restraining order.
  11. I have never been, and I am not expected to be convicted in any court of a misdemeanor crime of domestic violence.
  12. I have never renounced my U.S. citizenship.
  13. I am neither an alien residing in the U.S. illegally or unlawfully, nor am I a nonimmigrant alien.
  14. I will not export any defense articles without first obtaining the proper licenses.
  15. I will not sell ammunition to a minor.

Shipping Restrictions

The customer holds the sole responsibility of knowing and being compliant with all applicable federal, state, local laws and limitations in relationship to the purchasing of magazines and ammunition in the state and local area where the customer resides.

 The customer holds the sole responsibility of knowing and being compliant with all applicable federal, state, and local laws related to selling, transferring, possessing, transporting or using a firearm in the locality in which the customer resides. 

 Please see the shipping restrictions below. These are meant to be a guide and are not an all-inclusive list. Global Ordnance LLC (DBA GlobalOrdnance.com) does not ship anywhere it is prohibited by federal, state, or local laws. If you attempt to have an order shipped to a restricted area, your order will be cancelled and you will be charged a 5% restocking fee.  If you are unfamiliar with the laws and restrictions in your area, please contact the authorities in your area for clarification.

We ship best allowed method via TRACKED UPS, FedEx, USPS or LTL freight. Items ship within 2 business days (Monday - Friday are business days EXCLUDING Federal Holidays).

AMMUNITION

  1. Alaska – Please call Customer Service at 941-549-8388 to place an order and check availability.
  2. California – Will Not Ship to Los Angeles, Oakland, Sacramento, San Francisco, or Avalon. ALL ammunition orders in other areas must be shipped to an authorized DOJ FFL Dealer.
  3. Connecticut – Will Not Ship To without a valid permit to carry a pistol or revolver, or a valid CT long gun eligibility certificate.
  4. Hawaii – Please call Customer Service at 941-549-8388 to place an order and check for availability.
  5. Illinois - Will Not Ship to Chicago or Cook County. ALL customers in other areas must submit a copy of their FOID card in addition to your state ID and the ammunition must be shipped to the address on one of the IDs provided;
  6. Maryland – Will Not Ship to the City of Annapolis or Montgomery County;
  7. Massachusetts - Will Not Ship To;
  8. New Jersey – Will Not Ship To;
  9. New York – Will Not Ship To New York City or its five boroughs. ALL ammunition orders to other areas must be shipped to an authorized DOJ FFL Dealer or a Registered Seller of Ammunition.
  10. Washington D.C. – Will Not Ship To;
  11. Will Not Ship outside of the United States;
  12. Will Not Ship to any P.O. Box or similar non-physical address;
  13. All ammunition orders ship with adult signature required;

 

 FIREARMS

 GLOBALORDNANCE.COM ONLY SHIPS TO VALID FFL DEALERS. 

Please note: Firearms cannot be shipped to a P.O. Box. 

The customer is responsible for knowing his/her state laws regarding firearm transfers. 
Contact your local FFL dealer with any questions regarding the sale or transfer of firearms. 
Contact your local FFL before ordering a firearm to verify the dealer’s transfer fee and to ensure the dealer will receive your transfer. 

The customer assumes all responsibility and cost for returned firearms due to FFL refusal or failure to receive.

 MAGAZINES

 It is the customer’s responsibility for understanding state laws regarding magazine capacities. 


Customers ordering magazines that are illegal to own in their state will have their orders cancelled and will be charged a 5% restocking fee.

States with applied magazine restrictions:

California - no magazines greater than 10 rounds 
Colorado - no magazines greater than 15 rounds, effective July 1st, 2013 
Connecticut - 10 rounds and less with a valid permit. 
Hawaii - no pistol magazines greater than 10 rounds 
Illinois - North Chicago, no rifle magazines greater than 16 rounds 
           - Aurora, Skokie, Chicago, Evanston no rifle magazines greater than 15 rounds 
           - Highland Park, Cook County, Dolton, Homewood no rifle magazines greater than 10          rounds 
Indiana - South Bend - no magazines greater than 15 rounds 
Maryland - no magazines greater than 10 rounds
New Jersey - no magazines greater than 15 rounds 
New York - no magazines greater than 10 rounds 
Massachusetts - no pistol magazines over 10 rounds and no semi-automatic rifle or semi-automatic shotgun magazines over 5 rounds, no .22 caliber conversion kits will be shipped to Massachusetts

 

STUN GUNS/TASERS

It is the customer’s responsibility for understanding state laws regarding stun guns and tasers. 

The following STATES are ILLEGAL to own or possess a stun gun:

Hawaii

Illinois – LEGAL but has restrictions – Illinois Stun Gun Laws

Massachusetts

Michigan – Stun Guns are prohibited. Only devices that contain an identification and tracking system that dispenses coded material when the device is used are allowed. TASER devices are the only ones currently legal.

New Jersey

New York

Rhode Island

District of Columbia

 

The following CITIES are ILLEGAL to own or possess a stun gun:

Annapolis, MD

Baltimore, MD

Chicago, IL

Philadelphia, PA

 

The following COUNTIES are ILLEGAL to own or possess a stun gun:

Baltimore County, MD

Crawford County, IA


Agreement to Indemnify and Defend for Misrepresentation

 In the event that any of the above statements under the “Customer Agreement” section of these Terms and Conditions are determined to be untrue, I will release, hold harmless, indemnify, and pay to defend Global Ordnance, LLC (DBA GlobalOrdnance.com) and its owners, agents, officers, and employees against any resulting civil liability or criminal prosecution.

 Assumption of Shipping Liability

While we do our best to ensure that your product reaches your door as quickly and as trouble-free as possible, we simply cannot guarantee that the shipping carrier (for example, UPS or FedEx) you select will not damage or lose your product, or that once delivered, your product will not be stolen or damaged. Once your product is delivered to the address you have provided, you assume all responsibility for its safety and hereby explicitly release Global Ordnance, LLC (DBA GlobalOrdnance.com) from all liability and responsibility thereafter.

 Release of Liability and Agreement to Indemnify and Defend

 While Global Ordnance, LLC (DBA GlobalOrdnance.com) strives to offer high quality products and excellent customer service, it is merely a retailer of products that are designed, manufactured, and tested by other companies. Therefore, I understand and acknowledge that Global Ordnance, LLC shall not be liable for any claims and/or damages, or for the breach of any warranty, express or implied, whether of merchantability or fitness for any purpose or otherwise, whatsoever.

Furthermore, I understand and acknowledge that Global Ordnance, LLC expressly disclaims any and all liability for the accuracy of information provided to me, and for how I use information provided to me, by Global Ordnance, LLC, and I understand and acknowledge that Global Ordnance, LLC cannot be held liable for how I or anyone else uses any information I receive from Global Ordnance, LLC. Therefore, I explicitly agree to release, hold harmless, indemnify, and pay to defend Global Ordnance, LLC and its owners, agents, officers, and employees against any resulting damages and/or civil liability or criminal prosecution arising from or related to my use of information provided by Global Ordnance, LLC.

By placing an order with Global Ordnance, LLC, I understand and acknowledge that I alone am responsible for how the product I purchased from Global Ordnance, LLC is used by me and by any other party. I explicitly agree to release, hold harmless, indemnify, and pay to defend Global Ordnance, LLC and its owners, agents, officers, and employees against any resulting damages and/or civil liability or criminal prosecution arising from or related to the products I have purchased, to include but not limited to the use of the product, the storage of the product, and the transportation of the product. In the event that any other party files a claim of any kind against Global Ordnance, LLC, I will indemnify and pay to defend Global Ordnance, LLC and its owners, agents, officers, and employees against any resulting civil liability or criminal prosecution.

 Jurisdiction

In the event that I choose to file a complaint against Global Ordnance, LLC or any of its owners, agents, officers, or employees, I agree that such a complaint must be filed within a court located in Sarasota County, Florida. I agree that any complaints filed within any other jurisdiction shall be immediately removed to a court within Sarasota County, Florida and I agree to reimburse Global Ordnance, LLC and its owners, agents, officers, and employees for any costs they may each incur in defending against the complaint or effecting its removal until such time that the complaint is properly filed within a court located in Sarasota County, Florida.

 Governing Law

I understand and acknowledge that Florida law will govern exclusively: my purchase and use of any products from GlobalOrdnance.com; any information I receive from GlobalOrdnance.com; any legal action instituted against me by Global Ordnance, LLC; and any legal action that I institute, or that someone else institutes as a result of my actions, against Global Ordnance, LLC.

 Class Action Waiver

I expressly agree that any dispute resolution proceedings, including but not limited to, litigation, arbitration, and mediation, will be conducted only on an individual basis and not in a class, consolidated, or representative action. By making this express agreement, I acknowledge and affirm that this is a knowing, voluntary, and permanent waiver of any right to bring federal, state, or local claims as any part of, or on behalf of, any class or any other individuals, before a court or other tribunal.

 Trademarks and Copyright

I expressly acknowledge that all content on the website GlobalOrdnance.com is copyrighted by Global Ordnance, LLC. I further acknowledge that I have been made aware that the trademark "Global Ordnance" has been registered in the U.S. Patent and Trademark Office by Global Ordnance, LLC.